The meeting can be held in the way that best suits you, it can be done via internet - videoconference, directly at the place where you want to project or in our Atelier, in Amarante. To book, just use our customer support email (hello@inlinea.pt), indicating the same, or, finally, use our telephone contact 913 791 636.

It is possible, however we appreciate that you try to do it as far in advance as possible.

It will depend a lot on the type of service indicated for you. However, the following information may be transversal to all services: all the information that you can gather, such as photographs, measurements (basic or, if applicable, rigorous), plants and inspirational photographs (they may be from magazines / pinterest / or similar ). For architectural services, specific documents will be requested during the meeting, by our representative or architect.

We always work with you, that is, the project is the result of collaboration between you and our team. The architect / designer / technician who is responsible for your process will be in contact with you throughout the process, knowing the stages where you are. We always act in the form of a partnership, in order to provide a quality service where safety, comfort and exceeding your expectations are a priority.

It is usually carried out by our team, whether in architectural or topographical surveys. However, if you already have a document of this type, you will be informed by the project manager how to proceed.

During the process of designing the project, there is a whole time and a collaborative connection between us and the client. This is the way to success. After completion – approval of the work, the client still benefits from 30 working days to make a change.

After the project is finished, we move on to the action. Count on us to carry out the project. During this phase, you will enjoy safety and comfort, as we accompany you from the end of the project to the conclusion of its realization. It includes the supply of the products described in the "shopping list", as well as the supply of made-to-measure elements and monitoring of the work - in cases that include it, on the tender made. You will always be aware of everything, if you are not already in the process with us, contact us with any questions you have, we are at your disposal.

During the process, the project, which was the service you purchased, will be discussed. Our intention is that this is successfully prepared, always with the intention of exceeding your expectations. In the end, you will have all the designs that the service includes. In the case of “shopping lists” or custom-designed elements, these are part of the project and I do not assign you any obligation to purchase from us, nor will you feel any pressure. The continuity of our partnership - post project, including all follow-up, is in your decision to celebrate it with us, thus ensuring a continuation of the process with the security of seeing the project completed.

We will always follow up on deliveries and assemblies, with the customer always aware of all steps and dates, ensuring that everything stays as established in the project.< /p>

Yes, perfectly. A good project is also the continuity of a History. To do so, simply send photos and measurements of the products / objects / elements in advance, so that they can be represented in the project.

The services that can be performed online are available for any country in the European Union, America and Africa. Services that prove to be impossible to perform with the level of rigor and excellence expected in a digital environment - online, will not be valid, so we limit our scope of action to mainland Portugal and the countries where, soon, we will have our Atelier – to be announced.